Shipping Policy
How long will it take for my order to arrive?
Standard shipping for orders in the Jordan takes 7-10 business days. Most orders are received within 10 days of ordering. International orders usually take 3-5 weeks to arrive depending on the destination and customs processing. The tracking for international orders will not update once the package leaves the US, but the order is still on its way.
During holidays or times of high demand, orders will take 10 – 15 business days to ship.
Do you offer package tracking?
Yes! We will provide you with the tracking number once your package is shipped. A shipping confirmation email will be sent, once your order has left our facility.
How much does shipping cost?
Do you ship internationally?
No, we do not ship internationally.
My tracking shows delivered, but I haven’t received my package, can I get my order reshipped?
Unfortunately, we are not responsible for reshipping orders that have been marked delivered. Please be sure to provide an accurate address when placing your order.
My tracking hasn’t been updated. Where is my order?
If your order has not been marked delivered, please:
(1) allow 3-5 business days for your package to turn up; and
(2) reach out to your postal worker directly.
If your tracking doesn’t update after 5 business days, please contact customer support at contact@olalamakeup.com
Still, have questions?
For additional information please use the Contact Us form or email at info@olalamakeup.com
INFORMATION:
Visit Us: King Abdullah II Street 93b, Rabbath Ammon, Khalda, 11953, Amman, Jordan.
Call Us:(+962) 79 714 9614
E-mail: contact@olalamakeup.com
